The Silent Hero of the Pandemic: Retention. And How Optimizers Are Getting Onboard with the Retention Economy
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Trina Moitra Trina Moitra
Carmen Apostu Carmen Apostu
Annika Thompson Annika Thompson
Posted Nov 10, 2022 16 min read
The Silent Hero of the Pandemic: Retention. And How Optimizers Are Getting Onboard with the Retention Economy

A company's success is contingent upon its ability to retain customers, not just attract them. Learn about CXO (Customer Experience Optimization) principles every business should follow to win in the retention economy.

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