Apple Podcasts | Google Podcasts | Stitcher | Spotify Human, helpful, and relevant. If the goal of your team and your organization is to bring these three qualities to life, you're on your way to delivering a great customer experience. Today's guest on The Customer Experience Podcast has spent the past several decades building and developing sales teams and entire companies. An original HubSpot team member from May 2007, he's spent the past dozen years recruiting, training, and growing salespeople and sales teams. And he's learned and shared a wealth of knowledge about creating and delivering a meaningful customer experience. I expect you'll enjoy the info and the energy that Dan Tyre brings to this conversation. A HubSpot executive, Dan recently coauthored Inbound Organization, which is one of my favorite reads of the year. He joined me on the podcast to take us inside an inbound organization and show us how to grow our businesses in a human, helpful, and relevant way. We also talk quite a bit about video email, which he calls "the biggest transformation in prospecting in 30 years." Dan's view of customer experience is consistent with themes we've heard here on the podcast. Every ...