My name is Ben Rosenberg. I'm the Vice President of Sending Experience at Sendoso.

My role consists of a few primary areas. First, I'm responsible for our Customer Support function, which helps customers with both technical and platform questions, as well as shipping and logistics.

Second, I'm responsible for our vendor strategy. That's working with the vendors across our platform that we sell products directly through, as well as vendors that we help customers source items for their own sending.

Then the last part of my role right now is program and project management across the Sending Organization. That's all things supply and logistics.

Interview Highlights:

Building connections is critically important for new leaders
Exhibit leadership behaviors and qualities even before you have the formal title
Leadership is about being able to navigate different circumstances with different leadership styles.