How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience

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How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience

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Louis Brun-Ney

3 min read

How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience

Cdiscount implemented Sprinklr Modern Care in order to enable a fundamental transformation of customer relations

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