Associated with
Nirupam Daniel Bose
Posted Aug 11, 2022
•
5 min read
Furlenco serves customers better by listening to data
With an omnichannel CX presence from Zendesk, Furlenco's CSAT score rose from 40% percent to 80%, while agent efficiency increased by 25%.
Other content from
Zendesk
Explore more in
CRM
Featured by Hotjar
