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Any customer looking to return a purchase is forced to reengage with the retailer in some capacity. As the retailer, you get to decide what that reengagement experience looks like. In this video, featuring Narvar's Tim Moots (Principal Product Manager) you'll learn how you can use your return experience to extend the customer journey in a positive way-a way that benefits your capacity to reduce returns, grow exchanges, and increase repurchase rates in both the near term and the long term.