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***Who We Are***
If you've ever bought something online, there's a good chance we’ve already met—we are Narvar.
Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1300+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value.
***What We Do***
Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages.
***What We Stand For***
As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.
Specialties:
retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, consumer behavior, shipping, packaging, reverse logistics, e-commerce