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Luxury Brands Sell Lifestyles, Not Products
May 16, 2023
Article
The Growing Normalization of Returns in Ecommerce
Jun 15, 2023
Article
Guest Feature: Increasing Customer Loyalty in Post-Purchase [Infographic]
May 18, 2023
Infographic
How Post-Purchase Visibility Helps Retailers Thrive
Apr 22, 2023
Article
Increasing Customer Loyalty in Post-Purchase [Infographic]
Apr 22, 2023
Infographic
Topic Pages Now Launching on The Juice
Aug 24, 2023
Article
Return Templates that Build Customer Trust
Apr 22, 2023
Article
Post-Purchase Buyer's Checklist by Narvar
Jul 14, 2023
eBook
How do returns extend the customer journey with Narvar?
Jun 12, 2023
Video
The Future of Ecommerce Technology
Apr 25, 2024
Report

Latest Content

Fortnum & Mason Decreased WISMO Queries By 50% With Narvar
Jul 20, 2024
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Crew Clothing Sails to Success With Narvar as its Innovation Partner
Jul 20, 2024
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3 Key Takeaways from The Lead Summit 2024
Jul 20, 2024
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Personalisation at Scale: Transforming the UK Retail Landscape
Jul 20, 2024
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Narvar Return Drop-off Network Expands in Japan With Lawson, Inc. and SMARI
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Mastering Shipping Efficiency
Jul 20, 2024
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Our Top 5 E-commerce Conversion Rate Optimization Strategies
Jul 20, 2024
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Transforming Returns: Nationwide Convenience with Kohl's Return Drop
Jun 20, 2024
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Welcoming Sarah Curran to Narvar
Jun 20, 2024
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The Future of Ecommerce Technology
Apr 25, 2024
Report
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The Ultimate Post Purchase Playlist 📦 The Ultimate Post Purchase Playlist 📦
Playlist
Starter Kit

***Who We Are***

If you've ever bought something online, there's a good chance we’ve already met—we are Narvar.

Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1300+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value.

***What We Do***

Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages.

***What We Stand For***

As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.

Specialties:
retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, consumer behavior, shipping, packaging, reverse logistics, e-commerce

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articles
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case studies
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ebooks
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infographics
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podcast episodes
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reports
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toolkits
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videos
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webinars