Arrow left
CRM / Zendesk / Case Studies
Progility Customer Service Story
Posted Oct 15, 2020 • 5 min read
Progility Customer Service Story
Zendesk Zendesk

Progility rolled out Zendesk during the COVID-19 pandemic. The result? An 80% productivity gain, 98% service level agreement adherence, and 98% CSAT.

Other content from Zendesk
Explore all
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Podcast Episode
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Podcast Episode
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Customer success playbook: A comprehensive guide
Article
Customer success playbook: A comprehensive guide
Words! What are they good for?
Article
Words! What are they good for?
Featured by Keap
The automation handbook for small businesses and entrepreneurs
Featured
eBook
The automation handbook for small businesses and entrepreneurs
Keap Claimed Keap