Associated with
Jeff Pollard
Joseph Blankenship
Posted Mar 1, 2021
•
9 min read
Mean Time Before CEO Scapegoats
A few months before I joined Forrester in 2015, I found a blog that introduced a new incident response (IR) metric written by @rickhholland: "Introducing A New Incident Response Metric: Mean Time Before CEO Apologizes (MTBCA)." Rick introduced this - not exactly tongue-in-cheek metric for IR – because the playbook was so familiar. Get breached, [...]
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