Effective preparation for performance conversations, particularly in managing emotions, is crucial. The training approach should be tailored to leaders at all levels within the organization, ensuring relevance at each tier. Providing a framework for those unfamiliar with performance reviews proves helpful, emphasizing the need for scalability through live workshops and microlearning. Additionally, addressing the management of emotions that may arise during these conversations is essential, acknowledging the challenges faced by those conducting performance reviews for the first time.