Carsales finds more agility, better data and 30:1 deflection by moving to Zendesk
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Shaun Wilton Shaun Wilton
Posted May 3, 2022 4 min read
Carsales finds more agility, better data and 30:1 deflection by moving to Zendesk

Carsales chose Zendesk as its omnichannel solution-handling 37K tickets a month, and earning a 30:1 self-service ticket deflection ratio with Zendesk Guide