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How an iconic luxury retailer embraced phygital experiences, with Liberty London's Ian Hunt
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Mark Smith Mark Smith
Ian Hunt Ian Hunt
Posted Aug 9, 2023 • 4 min read
How an iconic luxury retailer embraced phygital experiences, with Liberty London's Ian Hunt
Zendesk Zendesk

When venerable retailer Liberty London faced the disruptive effects of Covid, the business made the shift to hybrid experiences that maintained the company's legendary personal touc

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