Want customers to stick around longer? A referral program might be the answer. According to a study from the Wharton School, customers who find your business through referrals from friends and family are worth 16% more than those who find you in other ways. In this episode, Thryv's very own Stephanie Love walks you through how to set up a referral program, get your customers to spread the word, and track the new business you get as a result.