Career Pathways for Customer Experience Professionals
Career Pathways for Customer Experience Professionals

If you work on a customer experience (CX) team as an account manager or success rep, you may be wondering where your career will take you in the next two, five, or ten years. It's hard to see so far into the future given the evolution of automation and artificial intelligence (AI). The job that you have today might not exist in the future. Isn't that a weird thought?

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