Oracle's Catherine Blackmore on the evolution of customer success

Conversational Marketing / Intercom / Podcast Episodes

Oracle's Catherine Blackmore on the evolution of customer success

Associated with

Liam Geraghty

Catherine Blackmore

Posted Apr 21, 2022 • 23 min read

Oracle's Catherine Blackmore on the evolution of customer success

Catherine Blackmore on the purpose of customer success and how to evolve the role to meet customers' needs every step of the way.

Other content from Intercom

Introducing Fin AI Copilot: Increase agent efficiency by 31%

Article

Introducing Fin AI Copilot: Increase agent efficiency by 31%

Farewell to the customer service Frankenstack

Article

Farewell to the customer service Frankenstack

Your first 30-60-90 days using AI for customer service

Article

Your first 30-60-90 days using AI for customer service

Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

Article

Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

Explore more in Conversational Marketing

WordPress 102: How To Track Visitors on WordPress

Article

WordPress 102: How To Track Visitors on WordPress

Fresh Angles on AI, Data and Personalization in CX

Article

Fresh Angles on AI, Data and Personalization in CX

Everything You Need to Know About YouTube Affiliate Marketing in 2024 (+ Expert Tips & Examples)

Article

Everything You Need to Know About YouTube Affiliate Marketing in 2024 (+ Expert Tips & Examples)

230 ChatGPT Prompts Marketers Should Use

Article

230 ChatGPT Prompts Marketers Should Use

Featured by Women In Sales

The Sales Journey

Webinar

The Sales Journey