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Kristen LaFrance | The Power Of Positive Customer Experiences
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Kristen LaFrance Kristen LaFrance
Posted Nov 27, 2020
Kristen LaFrance | The Power Of Positive Customer Experiences
Jeff Large Jeff Large

Customers before metrics. Kristen LaFrance, head of Shopify's Resilient Retail and former Churn Buster Retention Specialist, tells how to keep customers.

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