Kristen LaFrance | The Power Of Positive Customer Experiences
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Kristen LaFrance Kristen LaFrance
Posted Nov 27, 2020
Kristen LaFrance | The Power Of Positive Customer Experiences

Customers before metrics. Kristen LaFrance, head of Shopify's Resilient Retail and former Churn Buster Retention Specialist, tells how to keep customers.

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