Nuuly achieves 96% CSAT and saves over 50 hours of team time per month with Intercom

Conversational Marketing / Intercom / Case Studies

Nuuly achieves 96% CSAT and saves over 50 hours of team time per month with Intercom

Associated with

Natalie (Laneri) Hurst

8 min read

Nuuly achieves 96% CSAT and saves over 50 hours of team time per month with Intercom

Owned by Urban Outfitters Inc., Nuuly is a curated fashion destination for anyone exploring how to wear, buy, and sell it in ways that are gentler on the planet and their wallets. They use Intercom to provide highly personalized support to their customers at scale.

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