Posted Sep 10, 2020
Growth Marketing Lesson: How Omnichannel Engagement Improves Customer Retention and Loyalty

Our last panel discussion in Ho Chi Minh City, Vietnam discussed the growth marketing lesson on omnichannel marketing and its advantages. A few experts who added another perspective to our all-time favorite topic - How Omnichannel Engagement Improves Customer Retention and Loyalty are:
Marilyn Wang, CMO, Manulife
Pedro Baliza, EVP - Marketing, Fitness & Lifestyle Group Vietnam
Rotsen Quispe, VP Product Marketing and Growth, OYO (SEA & MEA)
Tan Huynh, Head of Data, Pops Worldwide
Smriti Dhingra, GM - Digital, Content & Commerce, Phibious

Listen to this discussion that offers another perspective on omnichannel engagement with some real-life examples.