It's a pretty common business scenario when an organization grows by acquiring companies, changes their product portfolio, adds partners and sales channels. But, what happens when they discover that the tools and processes that brought them to their current point of success may not take them to the next level where they need to go?

In this situation, an organization that wants to adapt can get creative and squeeze more life out of their existing tools. This may buy a little more time, but it ultimately won't address the root cause of the process issue. I suggest that organizations seeking to evolve up the maturity scale should investigate how a Configure Price Quote (CPQ) solution can play a significant part in a wider company transformation. A great place to start this investigation is with a BOA workshop.