Arrow left
Conversational Marketing / Intercom / Webinars
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Associated with
Liam Geraghty Liam Geraghty
Jim Tincher Jim Tincher
Posted Apr 20, 2023 • 20 min read
How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher
Intercom Intercom

How B2B and B2B2C businesses can measure the impact and show the value of their customer experience programs.

Other content from Intercom
Explore all
Off Script: Imagining the future of customer service in an AI-first world
Case Study
Off Script: Imagining the future of customer service in an AI-first world
The Ticket: A day in the life of a support knowledge manager
Video
The Ticket: A day in the life of a support knowledge manager
The Ticket: Leadership's role in creating a customer-centric culture
Article
The Ticket: Leadership's role in creating a customer-centric culture
The Ticket: A day in the life of a conversation designer
Case Study
The Ticket: A day in the life of a conversation designer
Featured by ActiveCampaign
CRM Customer Engagement: Using Behavioral Data to Boost Engagement
Featured
Article
CRM Customer Engagement: Using Behavioral Data to Boost Engagement
ActiveCampaign Claimed ActiveCampaign