Quadient, a multinational leader in customer communication and logistics solutions, faced challenges with disjointed and siloed social media operations. After switching from Hootsuite to Agorapulse, Quadient was able to centralize workflows, streamline collaboration, and empower teams-all while maintaining brand consistency. This shift let Quadient move from fragmented management to a unified strategy. This transformed their social media efforts into a coordinated, strategic operation. About Quadient Quadient is a global technology leader based in France, specializing in customer communication management, parcel solutions, and business process automation. The company serves more than 440,000 clients worldwide and operates in 29 countries. Quadient helps