Arrow left
CRM / Zendesk / Case Studies
ShopBack
Posted Nov 29, 2021 • 7 min read
ShopBack
Zendesk Zendesk

The automation and AI integrations at ShopBack swiftly solve 70% of its customer queries, allowing agents to focus on dealing with more complex issues.

Other content from Zendesk
Explore all
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Podcast Episode
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Podcast Episode
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Customer success playbook: A comprehensive guide
Article
Customer success playbook: A comprehensive guide
Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Podcast Episode
Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Featured by Keap
Level Up: How limiting choices can increase client conversion
Featured
Video
Level Up: How limiting choices can increase client conversion
Keap Claimed Keap