Posted Dec 17, 2018
•
4 min read
Conversation History in Digital Customer Service Interactions
Understand how accessing customer conversation history can help your CX agents with consistency, flow and impactful customer service.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Lexer
Featured by Salesforce
