Associated with
Nick Mehta
Posted Dec 17, 2019
•
8 min read
5 Strategies The Best Customer Success Orgs Are Rethinking For 2020 | Customer Success and Product Experience Software | Gainsight
At Gainsight, we chose to start from first principles instead of extrapolating slight efficiency gains across the board. And in the course of our process, we identified five strategies we're rethinking-as are many of the top customer success leaders in our network.
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