Miss Group manages over a million conversations and keeps first-response time under 5 minutes
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Anders Gustavsson Anders Gustavsson
4 min read
Miss Group manages over a million conversations and keeps first-response time under 5 minutes

International web hosting group Miss Group uses Intercom to provide stand-out support to customers across its 20 brands. Since making the switch to chat from phone and email support, Miss Group has been able to boost efficiency and delight customers at every touchpoint.