Arrow left
CRM / Zendesk / Case Studies
Inovalon: Flexible and agile CX saves 700+ hours annually
Associated with
Brian Blumenthal Brian Blumenthal
Posted Oct 18, 2022 • 6 min read
Inovalon: Flexible and agile CX saves 700+ hours annually
Zendesk Zendesk

Deploying Zendesk messaging API and data reporting allowed Inovalon to boost CSAT scores and save more than 700 human hours annually.

Other content from Zendesk
Explore all
Customer success playbook: A comprehensive guide
Article
Customer success playbook: A comprehensive guide
Say hello to September integrations
Article
Say hello to September integrations
Washington State Department of Enterprise Services
Case Study
Washington State Department of Enterprise Services
Auctane building personalized customer journeys
Case Study
Auctane building personalized customer journeys
Explore more in CRM
Explore all
The Juice Joins The ActiveCampaign Leap Day Extravaganza!
Article
The Juice Joins The ActiveCampaign Leap Day Extravaganza!
Think Practice Makes Perfect? Think Again With Piyush Parikh
Podcast Episode
Think Practice Makes Perfect? Think Again With Piyush Parikh
The Simple Framework for writing any Email
Video
The Simple Framework for writing any Email
The Future of Work with Jason Lemkin (SaaStr) and Wade Foster (Zapier)
Podcast Episode
The Future of Work with Jason Lemkin (SaaStr) and Wade Foster (Zapier)
Featured by Women In Sales
Seller Confidence and the Impact on Revenue
Featured
Webinar
Seller Confidence and the Impact on Revenue
Women In Sales Claimed Women In Sales