Arrow left
CRM / Zendesk / Case Studies
Cotton On Group + Zendesk: 1700 stores, 20 countries, one CX platform
Associated with
Luke Wallace Luke Wallace
Posted May 3, 2022 • 4 min read
Cotton On Group + Zendesk: 1700 stores, 20 countries, one CX platform
Zendesk Zendesk

Learn more about how Zendesk retail customer, The Cotton On Group, uses Multibrand to manage customer service across 7 brands and its philanthropic arm.

Other content from Zendesk
Explore all
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Podcast Episode
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Podcast Episode
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Customer success playbook: A comprehensive guide
Article
Customer success playbook: A comprehensive guide
Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Podcast Episode
Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Featured by Salesforce
Lead Generation: A Complete Guide for Marketers
Featured
Article
Lead Generation: A Complete Guide for Marketers
Salesforce Claimed Salesforce