Why We Love Net Promoter Score (NPS)
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Mike Preuss Mike Preuss
Why We Love Net Promoter Score (NPS)

If you're not familiar with NPS, it is used to gauge the loyalty of a firm's relationships. It is used by more than 2/3 of the Fortune 1000 and it can measure a company, employer or another entity. You have likely received an NPS survey yourself.

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