Arrow left
CRM / Zendesk / Case Studies
Uber Customer Service Story
Posted Sep 3, 2020 • 5 min read
Uber Customer Service Story
Zendesk Zendesk

Learn why Uber chose Zendesk Support as its customer service software. With Zendesk Chat, Uber handles 30K+ contacts per week for an avg. CSAT of 95%.

Other content from Zendesk
Explore all
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Podcast Episode
How data and technology fuel the customer experience and global expansion with Rivian's Diane Lye
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Podcast Episode
Experimenting with AI responsibly and transparently with Economist Impact's Jeremy Kingsley
Customer success playbook: A comprehensive guide
Article
Customer success playbook: A comprehensive guide
Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Podcast Episode
Developing a scalable customer feedback strategy with Squarespace's Rapha Fontes
Featured by Salesforce
6 Sales Promotion Tips for Marketing Success
Featured
Article
6 Sales Promotion Tips for Marketing Success
Salesforce Claimed Salesforce