Creating Customer Service Super Agents with Data,Tech and Coaching Featuring Forrester
Associated with
Kate Leggett Kate Leggett
Brian LaRoche Brian LaRoche
Steve Chirokas Steve Chirokas
Creating Customer Service Super Agents with Data,Tech and Coaching Featuring Forrester

What do you think the 3 customer service megatrends for 2019 are? Hear the trends from Kate Leggett of Forrester Research.