How to Expand Speech Analytics From Compliance to Enterprise-Wide ROI
Associated with
Brian LaRoche Brian LaRoche
John Freda John Freda
Jeannette Matlack Jeannette Matlack
Nigel Laddie Nigel Laddie
Alex Hittell Alex Hittell
How to Expand Speech Analytics From Compliance to Enterprise-Wide ROI

Join members of the Selene Finance team as they explain how they used speech analytics to improve contact center performance and compliance, and expanded to produce enterprise-wide ROI.