How Gainsight's Manager of CS Operations Improves Efficiency With Horizon Analytics | Customer Success and Product Experience Software | Gainsight
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Kendra McClanahan Kendra McClanahan
Posted Apr 8, 2021 10 min read
How Gainsight's Manager of CS Operations Improves Efficiency With Horizon Analytics | Customer Success and Product Experience Software | Gainsight

One of the most exciting parts of working in Gainsight's Customer Success Operations team is getting a sneak peek at new features and functions as our product team rapidly innovates. We are our own harshest critics – I love giving the product team feedback as I run the Gainsight platform for Gainsight.

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