As founder of The Sales Evangelist, consultant Donald C. Kelly "sells sales to salespeople." When he sat down with John they declared the conversation "just two sales guys talking." But it was more a crash course in selling with observations like: Showing genuine curiosity engages clients; get "yesses" along the way; an empowered consumer "will buy all day;" avoid "fake personalization" in outreach, people know; work hard to land government contracts "because government people don't like to switch." ... John agrees strongly with Donald's advice to educate prospects instead of dazzling them, advising him to use analogies and "help it make sense to them in their world."