Associated with
Jay Hinman
Posted Nov 19, 2020
•
5 min read
Mind the VoC Gap: What Customers Think vs. What Businesses Hear
The VoC gap is the gap between what customers think of you and what they're actually able to hear. Here's how you can close it.
More Ways to Read:
🧃
Summarize
--
The key takeaways that can be read in under a minute
Sign up to unlock
Worth the squeeze
Get access to the condensed version of this piece, and every other article on The Juice, and so much more.
Start a free account on The Juice and we'll send you weekly emails sharing which podcasts, blogs, guides,
etc. are trending with other marketing or sales pros. We call it the Top 5!
Other content from
Birdeye
Featured by Kalyna Marketing
