Reporting & analytics for customer service teams
4 min read
Reporting & analytics for customer service teams
Read now

What are the right reporting metrics to best quantify the success of your offering to the business and optimize team performance? We'll go through three common metrics: SLA, NPS and Customer Cases and deep dive into how an international insurance brand (IAG) use Lexer to benchmark their performance.

Preview of The Juice
Sign up to see what's popular with other marketing/sales pros like you. Stay in-the-know and stay anonymous. All content has been un-gated for you.
Sign up