The role of AI in self-service and knowledge management
Associated with
Madison Hoffman Madison Hoffman
Mark Smith Mark Smith
Jared Loman Jared Loman
Posted Jun 2, 2023 3 min read
The role of AI in self-service and knowledge management

Conversations with Zendesk podcast host Nicole Saunders talks with Kajabi's Jared Loman and Zendesk's Maddie Hoffman about generative AI and how it will empower customer service agents and self-service.