![Important call center agent performance metrics to track [+Optimization Tips]](https://main-app-production-public.s3.amazonaws.com/ot6twqk6azddhse4sqs0fed2vsy6)
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Important call center agent performance metrics to track [+Optimization Tips]
Call center agent performance metrics indicate the speed at which your agents respond and the precision with which you expect them to answer. Read more.
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