What is Exploratory Research? How to Use it To Drive Development
Associated with
Jillian Wells Jillian Wells
Posted May 22, 2018 7 min read
What is Exploratory Research? How to Use it To Drive Development

In product development, exploratory research helps you understand the motivations of a specific audience, why something is a problem and how your team might embark on solving a problem. Learn how we use exploratory research at Intercom to drive innovation and efficiency.