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Posted Oct 25, 2023
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12 min read
What is CRM? A Complete Guide to CRM
Customers interact with your business in various places. On social media, in your ecommerce shop, via email, and even in-store. So how do you keep track of what customers have already asked you, and how do you know what kind of message they need from your brand next? That's what a CRM is for.
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