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Xendit + Zendesk: Building trust in fintech with exceptional customer service
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Eureka Cindy Pratiwi Eureka Cindy Pratiwi
Posted Jan 12, 2022 • 4 min read
Xendit + Zendesk: Building trust in fintech with exceptional customer service
Zendesk Zendesk

Xendit uses Zendesk to manage its omnichannel strategy with great results: a 94% CSAT, a 112% increase in agent productivity, and 3x more visits to its help center.

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