Can your ecommerce platform adapt to the growing demands of digital commerce?
Associated with
Rahul Saha Rahul Saha
Karthigeyan Rajaram Karthigeyan Rajaram
Can your ecommerce platform adapt to the growing demands of digital commerce?

B2B buyers have recently come to expect more B2C-like customer experiences from vendors. According to McKinsey, more than three-quarters of B2B buyers and sellers say they now prefer digital self-serve and remote human engagement over face-to-face interactions, and the shift to digital and remote engagement is consistently being embraced by decision-makers.

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