Apple Podcasts | Google Podcasts | Stitcher | Spotify From the start, The Customer Experience Podcast has been dedicated to specific ways that marketing, sales, and customer success leaders create internal alignment, achieve desired outcomes, and exceed customer expectations in a personal and human way. Why? Because customer experience – how we make people feel – is the ultimate differentiator as pretty much every market becomes commodified by hyper competition and product parity. There's nothing more important you can do today than create and deliver a better experience for your customers. To celebrate the first episode milestone divisible by 100 (yes ... Episode 100!), we looked back at every episode and found 10 specific moments that transcend day-to-day operations at get at something bigger, deeper, and more meaningful. Listen in or watch below for ... Human-centered approaches and practices Pro-human philosophies and perspectives Human-first decision-making processes Thanks to every single guest who's been along on the journey to – and beyond – this milestone! We wouldn't be here without you. You are the show and the conversation. You're the source of information and inspiration. And, of course, we wouldn't be here without YOU. Thank you for ...