Simply reduced response times by 99% and creates joyful support experiences for millions of learners
Associated with
 Liran Biderman Liran Biderman
3 min read
Simply reduced response times by 99% and creates joyful support experiences for millions of learners

Simply (formerly JoyTunes) is committed to creating "wow" experiences for its learners. With Intercom, the team has been able to streamline their support, reduce response times from 10 hours to just 90 seconds, and create truly joyful experiences for learners.