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COVID-19 study series: telehealth adoption
Welcome to UserTesting HITs, an ongoing series in which we share human insight trends (HITs) that we uncover from studies conducted by the UserTesting team. We hope you find these insights interesting and that they inspire you to conduct similar studies of your own!
The study
Telehealth usage is projected to grow by 80% in 2020. UserTesting spoke with US consumers to understand their perceptions, reservations, and feelings around getting care through telehealth.
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