Unlocked
9 min read
The State of Returns: What Today's Shoppers Expect
Read now
Don't fall behind.
Keep up with your peers on The Juice.
Keep up with your peers on The Juice.
Get access to this piece, and so much more. Start a free account on The Juice and we'll send you
weekly emails sharing which podcasts, blogs, guides, etc. are trending with other marketing or
sales pros. We call it the Top 5!
Consumers demand to be kept in the loop throughout their shopping journey, which includes the returns process. Narvar surveyed nearly 1300 U.S. online shoppers to get a pulse on their attitudes towards their returns experience, and how those influence where they shop.
Other content from
Narvar
Explore more in
Shipping
Featured by Narvar
![Increasing Customer Loyalty in Post-Purchase [Infographic]](https://main-app-production-public.s3.amazonaws.com/9nrf050p3gp0mv2c5cd1jvf446qu "Increasing Customer Loyalty in Post-Purchase [Infographic]")