How you serve your customers under stress speaks to the very quality of your organization
Associated with
Micah Solomon Micah Solomon
6 min read
How you serve your customers under stress speaks to the very quality of your organization

CX thought leader Micah Solomon introduces his customer service culture matrix to help us look at customer service under stress from a new perspective. Read more.

More Ways to Read:
🧃 Juice It The key takeaways that can be read in under a minute
Sign up to unlock