ITSM 2021: A year in review - Freshservice Thoughts
Associated with
Veena Ramakrishnan Veena Ramakrishnan
Posted Dec 20, 2021 3 min read
ITSM 2021: A year in review - Freshservice Thoughts
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From Ai in ITSM to the wider adoption of ESM in the workplace, this article gives you a complete rundown of what happened in ITSM in 2021. 

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