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Cold Email Template: 7 Cold Email Examples That Guarantee A Response
Cold Email Template: 7 Cold Email Examples That Guarantee A Response
Mar 15, 2018
Article
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Sales Process Automation: 5 Ways to Automate your Sales Process
Sales Process Automation: 5 Ways to Automate your Sales Process
Oct 26, 2018
Article
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A Day in the Life of a Freshworks SDR - Freshworks CRM Blog
A Day in the Life of a Freshworks SDR - Freshworks CRM Blog
Jul 17, 2018
Article
Freshworks Freshworks
Call to Action (CTA) best practices: 6 strategic places to use your CTA - Freshworks CRM Blog
Call to Action (CTA) best practices: 6 strategic places to use your CTA - Freshworks CRM Blog
Jun 07, 2018
Article
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Manage Your Product Catalog Within Freshsales With the Products Module - Freshworks CRM Blog
Manage Your Product Catalog Within Freshsales With the Products Module - Freshworks CRM Blog
May 20, 2020
Article
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10+ Sales Podcasts your Sales Team Should Listen to in 2020 - Freshworks CRM Blog
10+ Sales Podcasts your Sales Team Should Listen to in 2020 - Freshworks CRM Blog
Dec 05, 2018
Article
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Freshservice Ranks #1 in Customer Satisfaction Index in the APAC region
Freshservice Ranks #1 in Customer Satisfaction Index in the APAC region
Mar 06, 2020
Article
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IT Change Management Guide - How to Manage Changes in your IT Ops?
IT Change Management Guide - How to Manage Changes in your IT Ops?
Oct 12, 2020
Article
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Start Your Sales Year Right: 15 Sales Tips to Reach Your Sales Goals in 2019 - Freshworks CRM Blog
Start Your Sales Year Right: 15 Sales Tips to Reach Your Sales Goals in 2019 - Freshworks CRM Blog
Jan 09, 2019
Article
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The Best Real Estate CRM Solutions in 2020 | Freshsales Blog
The Best Real Estate CRM Solutions in 2020 | Freshsales Blog
Apr 17, 2020
Article

Latest Content

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AI + Woolacombe Bay = 10-minute resolution time
AI + Woolacombe Bay = 10-minute resolution time
Oct 26, 2024
Case Study
Freshworks Freshworks
4 customers that scaled IT with Freshservice
4 customers that scaled IT with Freshservice
Oct 26, 2024
Case Study
Freshworks Freshworks
As M-KOPA scaled, Freshworks kept up
As M-KOPA scaled, Freshworks kept up
Oct 26, 2024
Case Study
Freshworks Freshworks
Josh Bersin: Why We'll Learn to Love AI Agents | The Works
Josh Bersin: Why We'll Learn to Love AI Agents | The Works
Oct 26, 2024
Article
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How to fast-track AI in customer experience
How to fast-track AI in customer experience
Aug 26, 2024
Article
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AI ROI depends on people, not tech
AI ROI depends on people, not tech
Aug 26, 2024
Article
Freshworks Freshworks
How to find AI ROI in IT and customer support
How to find AI ROI in IT and customer support
Aug 26, 2024
Article
Freshworks Freshworks
The great software reset
The great software reset
Aug 26, 2024
Article
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How Freshworks passed Piracanjuba's ESM test
How Freshworks passed Piracanjuba's ESM test
Aug 26, 2024
Article
Freshworks Freshworks
Putting Freshworks customers in the spotlight
Putting Freshworks customers in the spotlight
Aug 26, 2024
Article

Articles

674
Josh Bersin: Why We'll Learn to Love AI Agents | The Works
Josh Bersin: Why We'll Learn to Love AI Agents | The Works
How to find AI ROI in IT and customer support
How to find AI ROI in IT and customer support
How to fast-track AI in customer experience
How to fast-track AI in customer experience
AI ROI depends on people, not tech
AI ROI depends on people, not tech
Putting Freshworks customers in the spotlight
Putting Freshworks customers in the spotlight
The great software reset
The great software reset
How Freshworks passed Piracanjuba's ESM test
How Freshworks passed Piracanjuba's ESM test
The trouble with great chatbots
The trouble with great chatbots
Winning the (nonstop) race for great customer experience
Winning the (nonstop) race for great customer experience
Surprise adopters of workplace AI
Surprise adopters of workplace AI
AI is transforming workplace productivity: Freshworks report
AI is transforming workplace productivity: Freshworks report
From adoption to innovation: How business teams are working with AI
From adoption to innovation: How business teams are working with AI
New Freshworks case study: Databricks
New Freshworks case study: Databricks
TaylorMade swings into efficiency with Freshworks' AI-powered IT support
TaylorMade swings into efficiency with Freshworks' AI-powered IT support
The next-gen customer support agent
The next-gen customer support agent
Why Your Gen AI Projects Are Stuck at the Starting Line
Why Your Gen AI Projects Are Stuck at the Starting Line
The gen AI mandate for IT
The gen AI mandate for IT
The AI balancing act
The AI balancing act
Investing in generative AI? Build an AI center of excellence first.
Investing in generative AI? Build an AI center of excellence first.
How Freshworks revamped employee experience for Wellington's city council
How Freshworks revamped employee experience for Wellington's city council
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Case Studies

19
As M-KOPA scaled, Freshworks kept up
As M-KOPA scaled, Freshworks kept up
4 customers that scaled IT with Freshservice
4 customers that scaled IT with Freshservice
AI + Woolacombe Bay = 10-minute resolution time
AI + Woolacombe Bay = 10-minute resolution time
New Freshworks case study: Carrefour Belgium
New Freshworks case study: Carrefour Belgium
Customer Spotlight - Accountor
Customer Spotlight - Accountor
How CarltonOne Engagement took its support platform digital with Freshworks
How CarltonOne Engagement took its support platform digital with Freshworks
Customer Spotlight - Education First
Customer Spotlight - Education First
Customer Spotlight - Bettzeit GmbH
Customer Spotlight - Bettzeit GmbH
How Chargebee Grew Hand-In-Hand With Freshsales CRM
How Chargebee Grew Hand-In-Hand With Freshsales CRM
Advertas saved 58% of its CRM cost after migrating from Salesforce to Freshsales
Advertas saved 58% of its CRM cost after migrating from Salesforce to Freshsales
How Zoom grew to Millions of Businesses
How Zoom grew to Millions of Businesses
Byond Travel improves customer experience by 10X with Freshsales - Freshworks CRM Blog
Byond Travel improves customer experience by 10X with Freshsales - Freshworks CRM Blog
How Facilitron increased sales visibility by 10X and redefined its sales management using Freshsales - Freshworks CRM Blog
How Facilitron increased sales visibility by 10X and redefined its sales management using Freshsales - Freshworks CRM Blog
How a&s Adria used Freshsales to automate inbound lead management and to expedite bulk emails - Freshworks CRM Blog
How a&s Adria used Freshsales to automate inbound lead management and to expedite bulk emails - Freshworks CRM Blog
How Bluekore saved 40% of its cost with Freshsales CRM Software
How Bluekore saved 40% of its cost with Freshsales CRM Software
How California SaaS startup Shortlist cut cost by 50% and sustained growth with Freshsales - Freshworks CRM Blog
How California SaaS startup Shortlist cut cost by 50% and sustained growth with Freshsales - Freshworks CRM Blog
Why chatbot solutions Reply.ai jumped from Trello to Freshsales for a more sophisticated sales process - Freshworks CRM Blog
Why chatbot solutions Reply.ai jumped from Trello to Freshsales for a more sophisticated sales process - Freshworks CRM Blog
CRM for small businesses: Why Planned Marketing switched from Insightly to Freshsales - Freshworks CRM Blog
CRM for small businesses: Why Planned Marketing switched from Insightly to Freshsales - Freshworks CRM Blog
How the HiveXchange achieved a 20% month-over-month growth rate with Freshsales - Freshworks CRM Blog
How the HiveXchange achieved a 20% month-over-month growth rate with Freshsales - Freshworks CRM Blog

eBooks

3

Infographics

2

Reports

2

Videos

286
Customer Spotlight - Arco
Customer Spotlight - Arco
Customer Spotlight - The Doctors Laboratory
Customer Spotlight - The Doctors Laboratory
Customer Spotlight - Opinyin
Customer Spotlight - Opinyin
Customer Spotlight - NHS Royal free London
Customer Spotlight - NHS Royal free London
Customer Spotlight - Citizens Advice
Customer Spotlight - Citizens Advice
How Druva improved collaboration across teams with Freshservice
How Druva improved collaboration across teams with Freshservice
How CEENTA Improved Customer Service Across 18 Locations
How CEENTA Improved Customer Service Across 18 Locations
Customer Spotlight - Culligan
Customer Spotlight - Culligan
Customer Spotlight - Royal Unibrew
Customer Spotlight - Royal Unibrew
Customer Spotlight - Oceans Technologies Group
Customer Spotlight - Oceans Technologies Group
Customer Spotlight - Body & Fit
Customer Spotlight - Body & Fit
Customer Spotlight - Toolstation
Customer Spotlight - Toolstation
Customer Spotlight - Lalamove
Customer Spotlight - Lalamove
Customer Spotlight - Dafiti
Customer Spotlight - Dafiti
Customer Spotlight - Copastur
Customer Spotlight - Copastur
Customer Spotlight - BRZ
Customer Spotlight - BRZ
Customer Spotlight - Engel & Volkers
Customer Spotlight - Engel & Volkers
Customer Spotlight - Haytek
Customer Spotlight - Haytek
Customer Spotlight - Piracanjuba
Customer Spotlight - Piracanjuba
Customer Spotlight - Evident Scientific
Customer Spotlight - Evident Scientific
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Webinars

32
The Flycast & Freshworks Partnership Advantage
The Flycast & Freshworks Partnership Advantage
Ensuring Business Continuity with your IT Team
Ensuring Business Continuity with your IT Team
Learn how your IT team helps you work from home | Freshservice Thoughts
Learn how your IT team helps you work from home | Freshservice Thoughts
ITIL 4 Update- What to expect? - Freshservice Thoughts
ITIL 4 Update- What to expect? - Freshservice Thoughts
Growing your Business with Freshsales - Freshworks CRM Blog
Growing your Business with Freshsales - Freshworks CRM Blog
Getting Ready for the Holidays with Freshsales - Freshworks CRM Blog
Getting Ready for the Holidays with Freshsales - Freshworks CRM Blog
Effective Sales Prospecting Webinar by Mark Hunter - Freshworks CRM Blog
Effective Sales Prospecting Webinar by Mark Hunter - Freshworks CRM Blog
How to Drive Effective Sales Meetings
How to Drive Effective Sales Meetings
The Lost Art of Closing by Anthony Iannarino - Freshsales Blogs
The Lost Art of Closing by Anthony Iannarino - Freshsales Blogs
The Sales Acceleration Formula
The Sales Acceleration Formula
How to Optimize Inside Sales
How to Optimize Inside Sales
Why negotiate when you can sell? - Webinar - Freshworks CRM Blog
Why negotiate when you can sell? - Webinar - Freshworks CRM Blog
How to Master Outbound Sales
How to Master Outbound Sales
How to Nail a Prospecting Call
How to Nail a Prospecting Call
How to Sell to the CEO, not the minions - Webinar - Freshworks CRM Blog
How to Sell to the CEO, not the minions - Webinar - Freshworks CRM Blog
How to Create Irresistible Sales Prospecting Emails
How to Create Irresistible Sales Prospecting Emails
"The Only Sustainable Advantage in Selling" with Trish Bertuzzi
"The Only Sustainable Advantage in Selling" with Trish Bertuzzi
How to give and get honest feedback - Webinar - Freshsales Blogs
How to give and get honest feedback - Webinar - Freshsales Blogs
How to Build a Remote Working Company
How to Build a Remote Working Company
A Field Guide to the Startup World Webinar - Rand Fishkin
A Field Guide to the Startup World Webinar - Rand Fishkin
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Built on the next-generation customer engagement platform, Freshworks CRM helps break internal silos and deliver personalized experiences across marketing and sales. The AI-powered CRM enables sales and marketing professionals to better understand customers with the right customer insights at the right time across each touchpoint. The CRM includes salesforce automation, marketing automation, chat, and telephony all in one solution.

Freshworks CRM Sales Cloud is a complete end-to-end solution f

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674
articles
19
case studies
3
ebooks
2
infographics
2
reports
286
videos
32
webinars