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6 min read
How Keen scaled a personal support experience and increased user engagement
Intercom
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Keen cut customer support time by 30%, increasing customer satisfaction and engagement.
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Off Script: Imagining the future of customer service in an AI-first world
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The Ticket: Leadership's role in creating a customer-centric culture
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The Ticket: A day in the life of a support knowledge manager
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The Ticket: A day in the life of a conversation designer
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