From AI-powered workflows to customizable service portals, monday service leveled up in a big way this year. 🚀
In this video, Ross walks you through the biggest highlights, including:
✨ Service Portals + My Tickets for intuitive self-service experiences
✨ AI Columns that categorize and route tickets instantly
✨ AI Resolver with one-click replies and smart suggestions
✨ Workflow Builder to automate approvals, notifications, and ticket routing
✨ Round Robin Assignments for fair workload distribution